Safe Gaming

Responsible Gaming at 1st game: Keep the Fun, Keep the Control

The best way to enjoy gaming is to play within set limits. 1st game believes gaming should be a form of entertainment, not a source of stress or anxiety. We are committed to providing all our users with a conscious, safe, and enjoyable experience.

Keep Yourself Protected

Set Your Own Limits

Plan Your Time and Money

Safe Play Set a Budget Time Limits Age Verified 18+ Self-Exclusion Feature Support Always Available Activity Monitoring Let Entertainment Be the Goal Safe Play Set a Budget Time Limits Age Verified 18+ Self-Exclusion Feature Support Always Available Activity Monitoring Let Entertainment Be the Goal

A Simple Path to Building Healthy Gaming Habits

Plan Your Budget

Set a specific budget before you start gaming and stick to it strictly. Never play with borrowed money or funds meant for essential expenses. Resist the urge to place bigger bets trying to recover lost money. Set a limit for how much you can spend each day, week, or month. Through 1st game's account settings, you can set deposit limits directly, which helps you play in a planned and controlled way.

Keep Track of Your Time

Spending excessive time gaming can have a negative impact on daily life, work, and family. Decide in advance how long you will play each day and take a break when that time is up. Taking regular breaks keeps the mind fresh and helps you make better decisions. Sleep and family time should never be sacrificed for gaming. You can easily keep track of your own time by using the session timer feature on our platform.

Self-Exclusion & Breaks

If gaming feels like it's getting out of control, taking a temporary break is the bravest decision you can make. 1st game offers a self-exclusion feature that lets you suspend your account for a set period of time. This is an opportunity to recover your mental health and focus on other areas of your life. You can choose the duration of the self-exclusion yourself, and during this period you will not be able to access your account. Contact our support team and they will guide you through the process.

Age Verification

1st game is open only to individuals aged 18 or above. Participation in any form of gaming activity by minors is strictly prohibited and we regulate this with the utmost seriousness. Age verification is mandatory during registration. If you have children or teenagers at home, keep parental controls active on your devices. We kindly request that any suspicious accounts be reported to our team immediately.

Recognize the Warning Signs, Act at the Right Time

Problematic gaming often starts gradually and many people don't realize they are at risk. If you or someone close to you shows the signs below, seek help quickly. Having the courage to evaluate yourself is the greatest strength.

Playing beyond your budget and feeling the urge to chase losses.
Feeling restless, irritable, or anxious when not gaming, and being unable to focus on everyday tasks.
Hiding the amount of gaming from family or friends and experiencing a negative impact on relationships.
Prioritizing gaming over sleep, meals, or work, and failing to fulfill daily responsibilities.
Repeatedly failing to stop gaming and feeling a loss of control over yourself.

Don't Hesitate to Seek Help

You are not alone. Acknowledging the problem is the first step toward change. Our support team is always here for you.

Contact: [email protected]

View Frequently Asked Questions Account Management

Frequently Asked Questions About Responsible Gaming

To activate self-exclusion on 1st game, go to your account settings and find the "Responsible Gaming" section. From there, you can suspend your account for 30 days, 6 months, or 1 year. Alternatively, you can email our support team and they will process your request promptly. While self-exclusion is active, you will not be able to log in, make deposits, or play games. All promotional communications will also be paused during this period.

Yes, you can set your daily, weekly, or monthly deposit limits at any time from your account settings. Decreasing a limit takes effect immediately, however increasing a limit has a 7-day waiting period before it becomes active. This rule is in place to protect users from making impulsive deposits. Budget control is the most important tool for your financial well-being. For any assistance, contact us at [email protected].

If a family member or friend is showing signs of gaming addiction, start by having an open and empathetic conversation with them. Try to understand their situation without judgment or criticism, and encourage them to seek professional help. Our platform has a third-party self-exclusion request process where family members can raise concerns. If necessary, consulting a mental health professional is important. Remember, timely support can change a life.

Play safe, stay happy — 1st game is always by your side.

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