Legal Information

1st game's Privacy Policy: Your Data is Our Responsibility

Last Updated: January 2025

We are completely transparent about the collection, use, and protection of your personal information at 1st game. By reading this policy, you will understand how your information is managed.

Data Secured

Not to Third Parties

Encrypted Storage

User Controls


What Information We Collect and Why

During 1st game account registration, your name, email address, phone number, and date of birth are collected. Payment-related information is also securely collected and stored to manage financial transactions. When you use the platform, your device type, browser version, IP address, and usage patterns are automatically logged. Information related to gaming activity, betting history, and time spent on the platform is also securely stored in our systems. Information provided when contacting customer support, as well as documents required for identity verification, are stored in a secure database. We only collect information that is strictly necessary for providing our services.

Collected information is primarily used for managing your account, verifying identity, and processing financial transactions. Information is analyzed to ensure platform security and to prevent fraud or money laundering. Usage patterns are monitored to personalize your gaming experience and display relevant offers. As part of responsible gaming, user behavior is reviewed to provide assistance when needed. Statistical data is also analyzed to improve the platform's technical capabilities and service quality, with personal identities kept anonymous in such cases.

1st game never sells your personal information to third parties or transfers it for marketing purposes. Only the minimum information necessary to complete transactions is shared with payment processors. Certain information may be provided to regulatory authorities in Bangladesh due to legal obligations. Information may be provided in response to legitimate requests from law enforcement agencies in investigations related to money laundering or fraud. Outside of these cases, your information is kept completely confidential and is not shared with any advertisers or commercial entities.

1st game uses cookies on its website to enhance your experience. Essential cookies are necessary to maintain login sessions and ensure security. Functional cookies help remember your preferences and language settings. Analytical cookies collect platform usage statistics, which help improve service quality. You can manage cookies through your browser settings, however disabling essential cookies may limit some platform functionality.

All your personal information is stored on secure servers using industry-standard encryption technology. Financial information is kept in a specially protected and access-controlled environment. Only authorized personnel can access specific information required for their designated tasks. Information is retained for a defined period while your account is active and based on legal requirements. After permanent account closure, a process is followed to delete personal information within a set timeframe, except for what is legally required to be retained.

You have the full right to view, correct, and update your own information. Personal information can be changed directly from your account settings, and it can also be done through the support team if needed. You have the right to request deletion of your information in certain circumstances, however some information may need to be retained due to legal and regulatory obligations. Requests to opt out of marketing communications can be made at any time and will be processed promptly. You can contact our support team directly with any data protection concerns or requests.


Have questions about privacy?

If you have difficulty understanding any part of this privacy policy or have concerns about your information, our support team is always ready to help. We believe your privacy is a fundamental right, and 1st game protects it with the utmost importance. For terms and conditions, responsible gaming, or other legal information, please see the links below.

Contact Email: [email protected]

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